Delete your Stapl account
How to delete your account in Stapl: Kitchen & Recipes by Hopscotcher Labs, and what happens to your data.
Delete it in the app
- Open Stapl and go to the You tab.
- Scroll down to Account and tap Delete account.
- Tap Delete Permanently to confirm. This can't be undone.
Your account is deleted straight away and you're signed out. Removing Stapl from your phone doesn't delete your account.
What gets deleted
- Your account: your name, email address, password, and your link to Sign in with Apple or Google.
- Your profile: nationality, age group, household details, income, cooking confidence, equipment, diet preferences and allergies.
- Your recipe ratings, notifications, push token, scan history, and the item names Stapl learned from your corrections.
- Your membership of every kitchen, and invites you sent.
- Kitchens where you're the only member, with everything in them: items, grocery lists, cooking history and purchases.
What we keep, and for how long
- Kitchens you share with others. The items, grocery list entries, cooking history and purchases you added stay for the other members, no longer linked to your account. If you owned the kitchen, the member who joined first becomes its owner.
- Notifications other members already received that mention you, such as "your name added to the grocery list", stay in their activity feed until they delete them.
- Item names Stapl couldn't match when reading receipts, kept without any link to you, to improve Stapl's list of ingredients.
- Product analytics and crash reports, which use a random device ID rather than your name or email. Analytics are deleted after 1 year, and crash reports after 30 days.
- Backups of the database, which are replaced within 7 days.
- Records we must keep by law, for as long as the law requires.
Delete some data without closing your account
- Profile, diet and allergies: change most of them in the You tab.
- Kitchen items and grocery list: remove them in the Kitchen and Grocery tabs.
- A shared kitchen: leave it from the people icon at the top right of the Kitchen tab, under Members and sharing.
- For anything else, email support@staplapp.com.
Can't open the app?
Email us from the address on your account and ask us to delete it. We'll confirm by email within 30 days.
If you signed up with Sign in with Apple and hid your email, tell us the name on your account and roughly when you joined.